🔄 Refund & Replacement Policy
30 Days Return & Exchange Policy
We stand behind our products with a comprehensive 30-day guarantee. If you experience any of the issues listed below, we'll provide a full refund or free replacement without requiring you to return the original item.
1
Product arrives defective, damaged, broken, or doesn't function as expected.
2
Item doesn't match the description or your customization specifications.
3
Wrong size sent or size doesn't fit as described.
4
Missing or lost items from your order.
What's Not Covered
Please note that we cannot offer refunds or replacements for the following situations. These are considered customer responsibility:
1
Refund requests made more than 30 days after delivery.
2
Customer errors in ordering (wrong size, address, customization details, etc.).
3
Damage caused by improper use, mishandling, or inadequate care.
4
Items that have been washed, worn extensively, or damaged through normal use.
5
Personal preference changes, buyer's remorse, or "change of mind" situations.
6
Items purchased during sales, promotions, or special discount events.
How to Request a Refund or Replacement
2
Provide Details
Submit photos of the item and packaging, including shipping labels, along with details about the issue you're experiencing.
3
Get Resolution
Once we review your case, we'll process your refund or send a replacement item.
Refund Processing Times
When your refund is approved, we'll process it using the same payment method you originally used. Here's how long it typically takes to appear in your account:
Credit Card
5-10 business days
PayPal
3-5 business days
